Service work sheet
Order Number – Customer order Number as per serial of customer and ordered date.
Customer name and Details – Complete information of customer, address of customer and contact details.
Equipment / Device Serial number – this number can be internal equipment serial and also by manufacturer of equipment / device are also mentioned on equipment label.
Equipment / Device Model Number – Equipment / device manufacturers are manufacturing equipment / device with its specific model number as identification and also model wise drawing and function can be difference.
Equipment / Device Model Name – Name of equipment / device, it is come from manufacturer or general name which used in market to easier for identification.
Equipment / Device Description / Types and Details – All the concern information about equipment / devices, functionally, applications etc.. All concern details of equipment / device is necessary for filling up.
Service Type
– Complaint Short out
– Routine services
– Guarantee / warrantee services
– Others
Customer View – Details of customer view about equipment / device, how its performance and working condition, on base of service is easier for conduct.
Problem Identified – details of the problem identified.
Root Cause / Corrective and Preventive action – on base of the root cause found during the servicing, all the corrective / preventive action details are needs to mention.
Parts / material change / installed Repairing Details
Total Service Time
Total Manpower used
EXAMPLES, SAMPLES & FORMATS
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